1. Introduction:
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how Zion Healing Center Dallas. (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you interact with our website, products, services, or communications.
By using our services, you consent to the practices described in this policy.
2. Information We Collect:
We may collect personal data directly from you, automatically through your use of our website, or via trusted third-party service providers. This information may include:
Personal Identifiers
Name, email address, phone number, and mailing address.
Financial Data
Payment information such as credit card details, which are processed securely through third-party payment processors (e.g., Stripe). We do not store full payment card details.
Usage Data
IP address, device type, operating system, browser type, pages visited, and interaction data.
Communication Preferences
Email subscriptions, SMS opt-in consent, marketing preferences, and survey responses.
Cookies and Tracking Data
Information collected through cookies, pixels, and similar tracking technologies.
3. How We Use Your Information:
We use your personal data for the following purposes:
Account and Transaction Management
To process payments, deliver services, and provide customer support.
Communications
To send service-related emails and SMS messages, appointment reminders, onboarding messages, and support responses.
Marketing and Educational Content
To send promotional or informational emails or SMS messages where you have explicitly opted in. You may opt out at any time.
Personalization and Improvement
To tailor content, improve services, analyze usage patterns, and enhance user experience.
Legal and Compliance Purposes
To comply with legal obligations and enforce our terms.
We only use data for the purposes for which it was collected, and where required, we obtain explicit consent.
4. SMS Opt-In & Messaging Privacy
4.1 SMS Opt-In Details
When you provide your mobile phone number through our website forms, booking tools, onboarding flows, or other opt-in mechanisms, you are explicitly consenting to receive SMS messages from Zion Healing Center Dallas.
SMS messages may include:
Appointment confirmations and reminders
Follow-up messages related to services or onboarding
Customer support communications
Service updates
Promotional or informational messages only if you have expressly opted in
Message frequency varies based on your interaction with our services.
Consent to receive SMS messages is not a condition of purchase.
4.2 SMS Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP to unsubscribe
HELP for assistance
Once you opt out, you will no longer receive SMS messages unless you re-subscribe.
4.3 Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any charges incurred.
5. Mobile Information Sharing Statement
We do not sell, rent, share, trade, or disclose mobile phone numbers, SMS consent data, or text message content to third parties for marketing or promotional purposes under any circumstances.
Mobile information is used solely by Zion Healing Center Dallas. to deliver communications you have explicitly consented to and for customer support purposes.
6. Sharing and Disclosure of Information
We may share personal data only in the following limited circumstances:
Service Providers
Trusted vendors such as payment processors, email/SMS delivery platforms, analytics providers, and hosting services, strictly for business operations.
Legal Obligations
When required by law, court order, or to protect our legal rights.
Business Transfers
In the event of a merger, acquisition, or sale of assets, data may be transferred as part of that transaction.
All service providers are required to handle data securely and in compliance with applicable privacy laws.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality and analyze usage.
Essential Cookies
Required for core website functionality.
Analytics Cookies
Used to understand website performance and usage.
Advertising Cookies
Used for personalization where applicable.
You can manage cookie preferences through your browser or cookie settings tool.
8. Data Security and Retention
We implement appropriate technical and organizational safeguards, including:
Encryption during data transmission
Access controls limiting data access
Continuous monitoring for security threats
We retain personal data only as long as necessary for the purposes outlined in this policy, after which it is securely deleted.
9.Your Rights as a Data Subject
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Receive a copy of your data
Object to certain processing activities
Withdraw consent at any time
To exercise these rights, contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. International Data Transfers
If your data is transferred outside your country of residence, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses where required.
12. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page, and significant changes may be communicated via email or website notice. Continued use of our services constitutes acceptance of the revised policy.
13. Contact Information:
If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:
Email: [email protected]